Wheelchair transportation
Wheelchair transportation for appointments, dialysis, and discharges
ADA-approved vans with automated lifts, so riders board in their own chair with no transfer. We serve Kennesaw, Marietta, and the rest of Cobb, Paulding, and Douglas counties.
What is wheelchair transportation?
Wheelchair transportation is a scheduled, non-emergency ride in a van built to carry a passenger while they stay seated in their wheelchair. The rider rolls onto a powered lift or ramp, and the driver locks the chair to the van floor with a four-point securement system and fastens a lap and shoulder belt.
It suits people who use a wheelchair full time, can't manage the step into a car, or tire too easily to walk from the curb to a clinic. Families book it for doctor visits, dialysis, therapy, and trips home from the hospital. It is not an ambulance: the driver is trained in safe transfers and CPR, but no medical care is given during the ride. At Naeli, the driver also helps from the front door to the clinic's front desk, and back.
What every wheelchair ride includes
- Automated lift boarding
- The lift raises the rider in their own chair, so there's no lifting or transfer.
- Four-point securement
- The chair is strapped to the floor at four points, plus a lap and shoulder belt for the rider.
- Door-through-door help
- The driver helps from inside the home to the check-in desk, and back at pickup.
- A trained driver
- PASS certified, CPR and first-aid trained, background checked, and certified on the lift.
- Round trips and standing rides
- Book the return at the same time, or set up a weekly schedule for therapy or dialysis.
- Clean, climate-controlled vans
- Vehicles are inspected and sanitized on a regular schedule.
How to get ready for a wheelchair ride
- 1 Tell dispatch the chair type (manual, power, or transport chair) and roughly how wide it is.
- 2 Mention steps, a steep driveway, or a gate at the pickup address.
- 3 Have the appointment time and the clinic's full address ready when you call.
- 4 Bring a list of medications and any paperwork the clinic asked for.
- 5 If a family member will ride along, tell us when you book.
Wheelchair Transportation near you
Based in Kennesaw, we serve Cobb, Paulding, and Douglas counties and take longer trips across metro Atlanta.
Reviews
What riders say about our wheelchair transportation
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"I cannot say how many times this non-emergency medical transport service has saved me from being stuck at a medical facility. All the drivers are pros, very personable, and the service is surprisingly affordable... Their vehicles are nice, new rides and they can transport both stretcher and wheelchair bound patients."
G Gary J. Google review -
"Paul, Antonio, and Eduardo are Top Notch at what they do. Vehicles are New and Clean... I am a disabled Veteran and This is the only Company who does what they say and Beyond.....Give them a Try you won't be Disappointed!"
J J. B. Google review
Questions
Wheelchair Transportation questions
How much does wheelchair transportation cost?
The price depends on the distance, the wait time, and whether you need a round trip. Call dispatch at (404) 390-9956 with both addresses and we'll quote the price before you book. Nothing is charged until you agree to it.
Can I stay in my power wheelchair during the ride?
Yes, in most cases. Our lifts and securement systems handle manual and power wheelchairs. Tell dispatch the make or approximate width and weight when you book so we send the right van.
Does Medicare pay for wheelchair van transportation?
Original Medicare does not cover wheelchair van rides. Some Medicare Advantage plans include a transportation benefit, so check your plan. Our guide on Medicare transportation coverage explains the rules.
How far ahead should I book a wheelchair ride?
Book 24 to 48 hours ahead when you can. We can often take same-day requests, so call dispatch to check.
Other ways we can help
Stretcher Transportation
Non-emergency stretcher transportation in Kennesaw and west metro Atlanta for bedbound riders. Two-person crews, rear-access stretcher vans.
Ambulatory Transportation
Door-to-door rides to doctor appointments for seniors and riders who walk with a cane or walker. Serving Kennesaw, Marietta, and west metro Atlanta.
Dialysis Transportation
Reliable dialysis transportation in Kennesaw, Marietta, Douglasville, and Dallas, GA. Standing three-times-a-week rides by car, wheelchair van, or stretcher.
Book a ride
Book wheelchair transportation
Call dispatch with the appointment details. Most rides are confirmed, with a price, in one short call.
Non-emergency transport only. In an emergency, call 911.