Hospital discharge transportation
Hospital discharge transportation, home or to the next care setting
Rides from the hospital to home, rehab, skilled nursing, or assisted living by wheelchair van or stretcher. We coordinate the timing with nurses and discharge planners.
What is hospital discharge transportation?
Hospital discharge transportation is a non-emergency ride that takes a patient out of the hospital once they're medically cleared to leave. The destination is usually home, a rehab center, a skilled nursing facility, or assisted living.
The ride type depends on how the patient is doing. Someone who can sit and walk a few steps can go by car with a driver's help. Someone in a wheelchair goes by lift van. Someone who has to lie flat goes by stretcher with a two-person crew. Discharges rarely happen at a precise time, so the transport company has to work with the nursing staff: confirm the room, wait for paperwork, and carry the patient's belongings. Naeli handles discharges from hospitals across west metro Atlanta, including bed-to-bed transfers into a facility or the patient's own bed at home.
What our discharge rides include
- Nurse and planner coordination
- We confirm the room, the timing, and the paperwork before we arrive.
- Wheelchair or stretcher
- Matched to the patient's mobility on the day of discharge.
- Belongings and paperwork
- We carry bags, discharge papers, and medications with the patient.
- Bed-to-bed transfers
- For stretcher rides, we settle the patient into their bed at the destination.
- Facility to facility
- Hospital to rehab, skilled nursing to home, and other transfers.
- Same-day when available
- Call dispatch as soon as the discharge time is known.
Before the discharge ride
- 1 Ask the nurse for an estimated discharge time and call us early.
- 2 Tell us the hospital, unit, and room number.
- 3 Confirm the destination address and who will be there.
- 4 Make sure prescriptions are filled or sent to the right pharmacy.
- 5 Pack a coat or blanket; hospitals and vans can be cold.
Hospital Discharge Transportation near you
Based in Kennesaw, we serve Cobb, Paulding, and Douglas counties and take longer trips across metro Atlanta.
Reviews
What riders say about our hospital discharge transportation
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"This company has been great to do business with!! They are prompt, professional, dependable, and have good communication. We have used their stretcher service many times, and will continue to use this service in the future."
R Ruth B. Google review -
"I cannot say how many times this non-emergency medical transport service has saved me from being stuck at a medical facility. All the drivers are pros, very personable, and the service is surprisingly affordable... Their vehicles are nice, new rides and they can transport both stretcher and wheelchair bound patients."
G Gary J. Google review -
"Great guys. Moved my father-in-law 4 hours. On time. Updated pickup/arrival. First rate. Thank you."
D D. K. Google review
Questions
Hospital Discharge Transportation questions
Who pays for transport from the hospital to a nursing home?
It depends on coverage. Original Medicare pays only for ambulance transport when other transport would endanger the patient. Medicaid members can book through the state broker. Otherwise, the family or the facility usually pays privately. Our discharge checklist explains the options.
Can case managers book directly?
Yes. Discharge planners and case managers can call dispatch at (404) 390-9956 with the patient details and timing.
Which hospitals do you pick up from?
We take discharges from hospitals across west metro Atlanta, including those in Marietta, Austell, Hiram, and Douglasville. Call to confirm a specific facility.
Other ways we can help
Stretcher Transportation
Non-emergency stretcher transportation in Kennesaw and west metro Atlanta for bedbound riders. Two-person crews, rear-access stretcher vans.
Wheelchair Transportation
Wheelchair transportation in Kennesaw, Marietta, and west metro Atlanta. ADA vans with automated lifts, four-point securement, and trained drivers.
Ambulatory Transportation
Door-to-door rides to doctor appointments for seniors and riders who walk with a cane or walker. Serving Kennesaw, Marietta, and west metro Atlanta.
Book a ride
Book hospital discharge transportation
Call dispatch with the appointment details. Most rides are confirmed, with a price, in one short call.
Non-emergency transport only. In an emergency, call 911.